At Fitman Sportswear, we strive to provide you with high-quality products that enhance your fitness journey. We understand that sometimes a return may be necessary, and we’re here to make the process as seamless as possible.

Custom Products: Please note that custom products are specially made to your specifications and, therefore, cannot be returned or exchanged unless they arrive damaged or defective. We take pride in crafting each custom item with precision and care, ensuring it meets your expectations.

Non-Custom Products: For non-custom products, we gladly accept returns within 30 days of purchase. If you’re not completely satisfied with your purchase or if the item is defective or damaged upon arrival, please follow these steps to initiate the return process:

  1. Contact our Customer Support Team: Reach out to our dedicated customer support team via email at support@fitmansportswear.com or by phone at [insert phone number]. Please provide your order number and details regarding the reason for the return.
  2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to proceed with the return.
  3. Package the Item: Securely package the item(s) you wish to return, including all original packaging and tags.
  4. Ship the Item: Ship the package back to us using a trackable shipping method. Please ensure the RA number is clearly marked on the outside of the package.
  5. Inspection and Refund: Once we receive the returned item(s), our team will inspect them to ensure they meet our return policy criteria. Upon approval, we will initiate a refund to your original payment method within [insert number] business days.

Please note the following:

  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
  • Refunds are issued for the cost of the product(s) only.
  • We reserve the right to refuse any returns that do not meet our return policy criteria.

For any further inquiries or assistance regarding returns, feel free to contact our Customer Support Team. Thank you for choosing Fitman Sportswear to accompany you on your fitness journey!

Fitman Sportswear Website: fitmansportswear.com